Frequently Asked Questions

Everything you need to know about shopping with The Chicken Coop Company

When will my order ship?

All orders are processed within 1-2 business days. Once shipped, you will receive a tracking number via email. Standard shipping typically takes 3-5 business days depending on your location.

What is your return policy for apparel?

We offer a 30-day return policy for all unworn and unwashed items with original tags attached. Simply visit our Returns Portal to start your request and receive a prepaid shipping label.

How do I know which size to choose?

Each product page features a detailed size guide with specific measurements. If you are between sizes, we generally recommend sizing up for a more comfortable fit.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay. We also offer 'Buy Now, Pay Later' options through Klarna and Afterpay.

Are your garments sustainably made?

The Chicken Coop Company is committed to ethical fashion. We use organic cotton and recycled materials where possible, and we only partner with manufacturers who provide fair wages and safe working conditions.

Do you offer international shipping?

Yes, we ship to over 50 countries worldwide. International shipping rates and delivery times are calculated at checkout based on your destination and local customs regulations.